Effective date: October 2026
This page clearly explains how the th1bd App stores, uses, and runs cookies; from Dhaka to users across the country, everyone can understand in plain language what data is kept, for how long, and what control you have
This figure not only shows trust; it indicates that data rules, account security, and notices are familiar to many users
During registration, name, contact, and account identification information may be collected to keep login secure, especially when using multiple devices.
We only track operational data such as which device you are signing in from, which language you are using, and which page you paused on; this helps keep the experience light
Data encryption and restricted access keep information in separate layers; that means not all support team members can see everything
When you th1bd login, authentication and session data are handled separately, reducing unnecessary risk, and sign-in is faster
Cookies remember your preferences, language, and session, so you don't have to change settings repeatedly
Many people in Bangladesh access on mobile with small screens, so this feature helps; even when opening pages related to bKash, Nagad, or Rocket, the previous settings stay in place automatically
Cookies are kept light on slow networks so the experience stays the same when a page reloads in Dhaka during busy times or on slow connections in other areas
If you wish, you can disable cookies from the browser settings, but some parts may not remember previous settings exactly
If you wish Help page You can find clearer answers about cookies and browser settings
If your personal data is incorrect, you can request corrections; in some cases data may be deleted after account closure
Not all requests are completed in a day; if verification is required, it may take 23 business days, to prevent mistakes
If you ever feel that a use is unnecessary, you can object; if there is no valid legal reason, additional data is not kept
For such requests we first verify the account; this is for your security
To learn more about the Terms page See usage-based notices App guidelines Read
Even after closing the account, not all records are deleted immediately; for security, fraud prevention, and legal reasons some data may be kept for a limited time
The main point here is that continuity is maintained: the same user's past reports, support history, and system logs are kept under separate rules
General operational data is retained briefly, and security-related logs may be kept longer as needed
This window can range from 30 days to 12 months depending on circumstances; nothing is kept long-term without a specific reason
In system backups, essential data copies are kept to prevent outages; this makes data recovery easier if services are down
Backup files are usually stored in a separate secure environment; the main system and its copy are not in the same location
Old backups are rotated according to routine; keeping unnecessary copies increases risk, so they are removed in time
Here the aim is consistent data, not just low risk, but to keep operations running smoothly
If you have questions about privacy, On the Support page Sign up and open new account Register
Only what is needed to run the service is kept
Only limited data for security and session verification may be viewed
Yes, the transaction reference is kept separately.
Some preferences may not be remembered, but browsing will be possible
Apply to support; after verification, requests are processed
If you want to view settings, history, or cookie preferences, sign in to th1bd to enable a secure session; profile information and notices will appear together
For new users, th1bd Register, th1bd APK, and th1bd Download pages are arranged separately; you can advance step by step from there